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Akbar, Muhammad Faizal (2024) Analisis pengaruh technical quality, procedural quality, infrastructural quality, interactional quality, personnel quality, dan social support quality terhadap patient satisfaction dan behavioral intention pada penyintas rawat inap di rumah sakit Kartini Mojokerto. Masters thesis, Universitas Pelita Harapan.

Ardiananda, Ella (2024) Analisis pengaruh price policy dan experiential marketing terhadap repurchase intention melalui customer satisfaction sebagai variabel intervening (studi kasus pelanggan e-commerce sociolla Surabaya). Masters thesis, Universitas Pelita Harapan.

As'ad, Hafez Muhammad (2024) Analisis performance expectancy,effort expectancy, social influence, facilitating condition, hedonic motivation, price value, habit terhadap use behavior melalui behavioral intention penggunaan Gopay di Surabaya. Masters thesis, Universitas Pelita Harapan.

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Calista, Calista (2024) Pengaruh profitabilitas, struktur aset, growth, likuiditas dan debt tax shield terhadap struktur modal pada perusahaan real estate dan properti yang terdaftar di Bursa Efek Indonesia = The effect of profitability, asset structure, growth, liquidity and debt tax shield on capital structure in real estate and property companies listed on the Indonesia Stock Exchange. Masters thesis, Universitas Pelita Harapan.

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GIMON, ELISABETH INRI (2024) Analisis Pengaruh money market experience terhadap pleasure dan brand equity pada nasabah PT Pegadaian Cabang Malalayang di Manado. Masters thesis, Universitas Pelita Harapan.

Genevien, Chatrine (2024) Analisis pengaruh benevolence, integrity, shared value, dan ability terhadap repurchase intention melalui trust pada konsumen starbucks Diponegoro Medan. Masters thesis, Universitas Pelita Harapan.

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Haba, Trixi Soraya (2024) Analisis pengaruh social media marketing, social influence, facilitating conditions, performance expectancy, dan effort expectancy terhadap brand awareness melalui brand loyalty sebagai variabel intervening pada konsumen scarlett whitening di kota Kupang. Masters thesis, Universitas Pelita Harapan.

Hendri, Hendri (2024) Analisis pengaruh food quality, menu variety, health oriented, convenience dan reasonable price terhadap repurchase intention melalui perceived value pada coffee crowd di Medan. Masters thesis, Universtitas Pelita Harapan.

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Karoma, Budhi (2024) Analisis pengaruh empowerment and participation, working condition, reward and recognition, teamwork, training and individual development terhadap job satisfaction dalam upaya meningkatkan job loyalty karyawan Rumah Sakit Elim Rantepao Kabupaten Toraja Utara. Masters thesis, Universtitas Pelita Harapan.

Kindangen, Meyta Ingrid (2024) Analisis pengaruh perceived risk, perceived usefulness, perceived ease of use, perceived enjoyment dan personal innovativeness terhadap customer satisfaction dan intention to reuse pada pelanggan shopee di Manado. Masters thesis, Unversitas Pelita Harapan.

kawatak, imelda golda (2024) Analisis pengaruh product price promotion dan place terhadap repurchase intention melalui brand awareness dan lifestyle pada meal kits ready to eat household configuration studycase eatwell Manado. Bachelor thesis, Universitas Pelita Harapan.

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Limpadarma, Ryan Gavin (2024) Pengaruh promotion, product knowledge, customer service, dan service quality pada behavior intention melalui customer satisfaction pada pelanggan ciccia Ristorante di surabaya. Masters thesis, Universitas Pelita Harapan.

Longkeng, Steve Rio Marshall (2024) Analisis pengaruh interactivity, customization, perceived usefullness, perceived ease of use, responsiveness, dan brand image terhadap customer satisfaction dalam membentuk customer loyalty pada pengguna mobile banking bank Sulutgo (BSG). Masters thesis, Universitas Pelita Harapan.

Lu, Jeniefer (2024) Pengaruh current ratio, inventory turnover, net profit margin, leverage, dan total asset turnover terhadap pertumbuhan laba pada perusahaan manufaktur sektor industri barang konsumsi yang terdaftar di Bursa Efek Indonesia (BEI). Masters thesis, Universitas Pelita Harapan.

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Maulana, Daud Alfredo Hidayat (2024) Membangun brand relationship untuk restoran: menguji hubungan atribut restoran, other customers, brand image, customer satisfaction, brand trust, dan brand preference. Masters thesis, Universitas Pelita Harapan.

O

Oktavera, Monica (2024) Pengaruh organizational justice terhadap work engagement yang pada akhirnya membentuk organizational citinzenship behavior pada karyawan pt bank x wilayah Kotawaringin & Kuala Kurun di Kalimantan Tengah. Masters thesis, Universitas Pelita Harapan.

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Pandu Mau, Eliezer (2024) Pengaruh e-wom, e-service quality, dan e-trust melalui konsumen e-satisfaction dan e-loyalty pada aplikasi Shopee di Palangkaraya. Masters thesis, Universitas Pelita Harapan.

Parengkuan, Lusiawati Imelda (2024) Analis pengaruh dimensi transformational leadership terhadap employee performance yang dimediasi organizational commitment pada Bank SulutGo (Studi pada karyawan direktorat utama dan pejabat eksekutif PT. Bank SulutGo). Masters thesis, Universitas Pelita Harapan.

Puspitasari, Virdha Dwi (2024) Analisis variabel-variabel yang mempengaruhi intention to use terhadap actual use dan pada akhirnya customer loyalty pada pengguna aplikasi lugo di Lumajang = Analisis variabel-variabel yang mempengaruhi niat penggunaan terhadap penggunaan aktual dan pada akhirnya loyalitas pelanggan pada pengguna aplikasi lugo di Lumajang. Masters thesis, Universitas Pelita Harapan.

Putri, Elisha Kristiani (2024) "Analisis pengaruh lingkungan belanja online terhadap customer loyalty melalui customer satisfaction pada restoran Mie Gacoan Surabaya di aplikasi Grab Food" "Analysis of the impact of online shopping environment on customer loyalty through customer satisfaction at Mie Gacoan restaurant Surabaya on Grab Food". Masters thesis, Universitas Pelita Harapan.

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Ratuwongo, Ellen Marlina (2024) Analisis pengaruh rasio camel terhadap kinerja keuangan perusahaan perbankan yang terdaftar di bursa efek Indonesia tahun 2018 – 2022. Masters thesis, Universitas Pelita Harapan Surabaya.

Rorora, Christian Dwijaya (2024) Pengaruh transformational leadership, motivation, career development dan work environment terhadap employee performance melalui job satisfaction sebagai variabel mediasi di BUMN XYZ Tahuna. Masters thesis, Universitas Pelita Harapan.

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Salim, Harry (2024) Analisis pengaruh tecnical quality, procedural quality, infrastructural quality, interactional quality, perseonnel quality, dan sosial support quality terhadap patient satisfaction dan behavioral intention pasien rawat inap pada rumah sakit Mayapada di Surabaya. Masters thesis, Universitas Pelita Harapan.

Seran, Chrisantus Yobelto (2024) Analisis pengaruh self congruity, functional congruity, perceived value, dan attractiveness of alternatives terhadap customer satisfaction dan pada akhirnya customer loyalty pelanggan Hypermart Lippo Plaza di Kupang. Masters thesis, Universitas Pelita Harapan.

Sibuea, Roland (2024) Analisis pengaruh learning organization dan perceptions of diversity management terhadap employee performance dimediasi oleh job satisfaction dan organizational commitment pada BUMN XYZ di Kotamobagu / analysis of the influence of learning organization and perceptions of diversity management on employee performance mediated by job satisfaction and organizational commitment on BUMN XYZ at Kotamobagu. Bachelor thesis, Universitas Pelita Harapan.

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TAMALERO, FEIBY (2024) Pengaruh investor sentiment, overconfidence, overreaction, herding behaviour, dan loss aversion terhadap pengambilan keputusan investasi pada investor saham di Indonesia. Masters thesis, UNIVERSITAS PELITA HARAPAN.

Tambunan, Wandi Pangihutan (2024) Analisis pengaruh parents’ orientation, learning outcome, safe environment, dan good teachers terhadap parents’ loyalty melalui parents’ satisfaction pada orang tua siswa SD Plus Ark Sidikalang. Masters thesis, Universitas Pelita Harapan.

Tanaldo, Wilbert Roderick (2024) Analisis faktor product quality, service quality, dan corporate image terhadap customer loyalty melalui customer satisfaction pada pelanggan CV Vins Cahaya Sukses di Pekanbaru = factor analysis of product quality, service quality, and corporate image on customer loyalty through customer satisfaction on CV Vins Cahaya Sukses customers in Pekanbaru. Masters thesis, Universitas Pelita Harapan.

Thanael, Sean Emmerich (2024) Analisis pengaruh merchandise value, internal shop environment, interaction with staff, merchandise variety, presence interaction with other customers, in-shop emotions, terhadap intention to repatronage melalui customer satisfaction pada pelanggan toko ritel mode Zara di Pakuwon Mall Surabaya = Analysis of the influence of merchandise value, internal shop environment, interaction with staff, merchandise variety, presence interaction with other customers, in-shop emotions, on intention to repatronage through customer satisfaction among customers of zara retail store in pakuwon mall Surabaya. Masters thesis, Universitas Pelita Harapan.

Thomas, Miranda Elisabeth (2024) Analisis pengaruh self-efficacy, training, motivation, dan competence terhadap organization commitment melalui employee performance pada pt. Bank Sulutgo di wilayah Manado. Masters thesis, Universitas Pelita Harapan.

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Wagiu, Felicia Veronica (2024) Analisis faktor convenience, design, trustworthiness, price, dan various food choices terhadap intention to continously use melalui perceived value dan attitude towards food delivery apps pada pelanggan gofood di manado. Masters thesis, universitas pelita harapan.

Wangania, Pingkan Brigita (2024) Analisis faktor-faktor overall service quality terhadap revisit intention melalui customer satisfaction pada pengguna aplikasi shopee di Manado = The analysis of overall service quality factors on revisit intention through customer satisfaction of shopee application users in Manado. Masters thesis, Universtitas Pelita Harapan.

Winoto, David Irawan (2024) Pengaruh electronic medical record design, customer support, dan security and privacy terhadap word of mouth melalui customer satisfaction dan customer trust pada fasilitas kesehatan pengguna Pinus Software – emr di Surabaya dan Pasuruan = The influence of electronic medical record design, customer support, and security and privacy on word of mouth through customer satisfaction and customer trust on health facilities using Pinus software – emr in Surabaya and Pasuruan. Masters thesis, Universitas Pelita Harapan.

Wirawan, Antonius Rizky (2024) Pengaruh leader emotional intelligence, transformational leadership, transactional leadership, dan work motivation terhadap job performance melalui trust in supervisor karyawan Cornellia & Co PR and Marketing Consultant Yogyakarta. Masters thesis, Universitas Pelita Harapan.

Wullur, Rachel Anly Marilyn L. (2024) Pengaruh physical quality, staff behavior, perceived price and fairness, dan lifestyle congruence terhadap brand loyalty melalui customer satisfaction pada tamu Whiz Prime Hotel Megamas Manado di kota Manado. Masters thesis, Universitas Pelita Harapan.